Privacy Policy

Effective Date: 17/12/2024

DigiAstram (“we,” “our,” or “us”) values your privacy and is committed to protecting your data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our digital products and services.

1. Information We Collect

1. Personal Information: When you register, purchase, or subscribe to our services, we may collect your name, email address, phone number, billing address, and payment details.
2. Account Information: If you create an account, we may store your username, password, and purchase history for personalized experiences and customer support.
3. Technical Data: We collect IP addresses, browser types, operating systems, and device identifiers to enhance website security and performance.
4. Transaction Data: When purchasing digital products, we store payment confirmations, product access logs, and refund requests for verification and compliance.

2. How We Use Your Information

1. Processing Transactions: We use your data to complete purchases, grant access to digital products, and provide receipts or invoices.
2. Personalization & Marketing: We analyze user behavior to improve product recommendations and send tailored promotional offers.
3. Security & Fraud Prevention: Your data helps us identify and prevent fraudulent transactions or unauthorized access.
4. Legal & Compliance: We retain the necessary information to comply with financial regulations, tax laws, and legal requests.

3. Data Protection & Security

1. Encryption Measures: We implement SSL encryption to secure transactions and protect sensitive data.
2. Secure Payment Processing: Your payment details are handled by trusted third-party payment gateways with industry-standard security.
3. Access Control: Only authorized personnel have access to your data, minimizing the risk of data leaks.
4. Data Retention: We store user data only for as long as necessary for legal, operational, or security purposes.

4. Third-Party Sharing

1. Payment Partners: We share payment details with secure payment gateways to process transactions.
2. Marketing & Analytics Providers: We use Google Analytics, Meta Pixel, and similar tools to improve our website experience.
3. Legal Compliance: If required by law, we may disclose personal data to legal authorities.
4. No Data Selling: We do not sell, rent, or trade your personal information with third parties.

For inquiries, contact info@digiastram.com.